UNH IT Pipeline

IT Pipeline is Moving!

Mon, 18 Aug 2008 14:57:17 -0400

IT Pipeline is Moving!
By Jason Boucher

On Friday, August 22nd, 2008, UNH IT Pipeline, The UNH Student Computing Resource, will be shifting to a new web address. The new format incorporates more social networking applications and allows readers to share and create content regarding the UNH Student IT experience. No need to remember a new web address, as the current web site will redirect visitors to the new address. The format includes a new RSS feed, which can be found here.

Beware of Fraudulent E-mails

Fri, 20 Jun 2008 14:20:09 -0400

Beware of Fraudulent E-mails
CIS Staff

The UNH community is receiving copycat E-mail messages with subject lines such as "VERIFY YOUR UNH.EDU EMAIL ACCOUNT NOW", "UP DATE YOUR E-MAIL NOW", "WebNews Email Account Update", and "unh.edu E-mail upgrade..." more

Phone Services at UNH

Fri, 20 Jun 2008 14:04:47 -0400

Phone Services at UNH
CIS Staff

UNH Telecom is your telephone company while you live on-campus. Every student living in UNH Housing has a phone line and a Personal Authorization Code (PAC), which is used to make long distance calls from your room. more

Having Problems Logging Into Blackboard?

Thu, 24 Jan 2008 15:36:25 -0500

Having Problems Logging Into Blackboard?
Nicole Homstad

Here are some of the most common problems students, faculty, staff, and parent-portal users have when using Blackboard... more

Looking To Work on That Group Project?

Thu, 3 Jan 2008 12:52:53 -0500

Looking To Work on That Group Project?
December 13, 2007
CIS Staff

This semester, as part of the Dimond Academic Commons, located in the Dimond Library new collaborative workspaces have appeared. In front of the CIS Information Technology Service Center (ITSC) on level 3, the collaborative workspaces provide a place for groups of two or more students to work together... more

Did U: Know?

Thu, 3 Jan 2008 12:51:14 -0500

Did U: Know?
December 07, 2007
Nikky Homstad

All UNH Students have personal data space on a network drive, also known as the U drive. This space is, by default, 100mb. The U drive houses your E-mail, and anything else saved while working in the Computing Clusters. If this quota is exceeded, you will not be able to save files to the U drive, nor send/receive E-mail... more

Backing Up Is Easy To Do

Thu, 3 Jan 2008 12:48:28 -0500

Backing Up Is Easy To Do
December 07, 2007
Katie Ellis

We all know backing up computer data and files is important, and luckily it is also easy to do. If something happens to your computer, software can be re-installed, but your creative work is lost unless you have kept a backup copy. Most important to back up are any documents you create, such as term papers, presentation, spreadsheets, databases, programming code, photographs, musical scores, etc. It's also a good idea to back up your favorites and contacts... more

eInstruction Clickers

Thu, 3 Jan 2008 12:46:56 -0500

eInstruction Clickers
December 07, 2007
CIS Staff

Are your courses using eInstruction (the Clickers) next semester? Check with your instructors to find out. Now that eInstruction is integrated into Blackboard, enrollment is easier than ever. You can purchase your clicker and enrollment code at either the campus bookstore or the Durham Book Exchange. A single enrollment code is good for all of your eInstruction courses for the semester. For help using eInstruction, visit http://unh.edu/idc/first/index.cfm?section=einstruction and check out the ‘For Students’ Quick Tips 1 through 5.

2007-2008 Computing and Phone Guide

Thu, 3 Jan 2008 12:45:00 -0500

2007-2008 Computing and Phone Guide
CIS Staff

The 2007-2008 Computing and Phone Guide is a great resource for all things computing at UNH. If you did not receive a guide, please contact your RA, or view it here.

The iPhone is Here

Fri, 31 Aug 2007 13:42:28 -0400

The iPhone is Here
Published August 29, 2007
By Katherine Derby

It’s here. The biggest thing to hit the streets since the iPod was first introduced. You can almost feel the rumble from the stampede of those who want to combine their cell phone, laptop, and iPod. [more]

Where is Wireless?

Fri, 31 Aug 2007 13:35:52 -0400

Where is Wireless?
Published August 29, 2007
By Jason Boucher

UNH WiFi signs have been established all over campus identifying each building with wireless coverage. Some wireless access points include the Memorial Union Building, Dimond Library, Whittemore Center, and Holloway Commons. For more information and a complete list of wireless locations, please visit: cis.unh.edu/wireless or call the CIS Help Desk at (603) 862-4242.
Note: Locations are subject to change.

Questions about configuring wireless with Microsoft Vista? Click here.

Can't Login to the Student Clusters?

Fri, 31 Aug 2007 12:58:43 -0400

Can't Login to the Student Clusters?
Published August 29, 2007
By Jason Boucher

On occasion, Windows machines in the Computing Clusters experience a login failure due to non-synchronized passwords. If this occurs, students must synchronize their CISUNIX password to match that of the Wildcat domain. Click the following link to synchronize the passwords. https://webmail.unh.edu/cgi-bin/student_cluster_password_synchronization.cgi

If users still experience additional errors after successfully logging into a cluster machine, they should reset the Single Sign-On Password from within MyUNH Blackboard. In addition to Dimond Academic Commons IT Support Center (located on Level 3), each public computing cluster has student consultants available to assist with any synchronization issues.
NOTICE: Please allow up to 45 minutes to effectively synchronize your account information..

Dimond Academic Commons Opens

Fri, 31 Aug 2007 12:56:49 -0400

Dimond Academic Commons Opens
Published August 29, 2007
By Martin England

Integrating Learning and Technology On August 27th the Dimond Academic Commons (DAC) opened in the Dimond Library on Level 3 (Main Level). The DAC combines physical and virtual resources in an attractive and comfortable environment where students, faculty, and staff can meet and interact, working collaboratively or alone. It merges academic and technical resources and offers the support of expert faculty and staff from Dimond Library and Computing and Information Services (CIS) all in one convenient location. Visit the DAC to access academic resources, research help, computer, accounts, phone help, and technology spaces for group work. [more]

New VPN Application

Fri, 31 Aug 2007 12:54:35 -0400

New VPN Application
Published August 29, 2007
By Katherine Derby

Beginning October 1, 2007, folks connecting remotely to UNH Network resources (such as AD/Wildcat and exchange) will be required to use the new UNH Web Virtual Private Network (VPN), instead of the Nortel Contivity VPN Client. The new web-based VPN, boasting improved performance and platform compatibility for Windows, Mac, and Linux users, is available at vpn.unh.edu. UNH Web VPN will replace... [more]

Need Books?

Fri, 31 Aug 2007 12:47:23 -0400

Need Books?
Published August 29, 2007
Nikky Homstad

Are you dreading the long lines to buy books? The UNH Bookstore offers an alternative. Order your books online and pick them up when you arrive on campus. It’s as easy as that.
To order your books online you will need to know your course schedule. Simply knowing the names of the courses you are taking will not be sufficient. Students will need to know the Department (ENGL) Course (401) and Section (03) for each class. This information can be found on the printable and detailed schedules. To get all the information you need, please follow these steps:

Log into Blackboard
Go to the Webcat/Student Services tab

Click Continue under Webcat

Go to Student Services and Financial Aid

Click on Registration

Choose either Printable Schedule or Detailed Schedule

To order books online go to: unh.bncollege.com

The bookstore can be reached at 603.862.2140 for any further questions regarding the ordering of books.

Cyber Security Awareness Month

Fri, 31 Aug 2007 12:44:59 -0400

Cyber Security Awareness Month
Published August 29, 2007
By Martin England

Cyber Security Awareness Month Safe Computing Doesn't Happen by Accident October is National Cyber Security Month. In recognition, CIS will partner with multiple UNH groups and external speakers to present a focused series of programs and events. The theme of "Safe Computing Doesn’t Happen by Accident" will be the central point of discussion for the series, which will feature expert speaker presentations, a Safe Computing Fair in the MUB, and a Safe Computing @UNH class. Cyber Security educational materials will also be displayed and distributed. [more]

How Long Will I Have Access to UNH E-mail?

Wed, 16 May 2007 16:08:49 -0400

Published May 16, 2007 Jay Boucher If you’re graduating this spring and wondering about your UNH E-mail account, it will be valid until approximately 3 weeks into the fall 2007 semester. CIS will send E-mail expiration notices to all users affected two weeks prior to removal. The notice will also include instructions on how to forward UNH E-mail to another account. Free E-mail forwarding is also available for Alumni here.

Make it Easy to Pay Your UNH Bills!

Thu, 19 Apr 2007 11:35:40 -0400

Published April 19, 2007
By CIS Staff

'Authorize Payer' access is changing - give your parents new and improved access with a MyUNH/Blackboard Parent Portal account. Beginning Monday, April 23rd, you can authorize anyone you want to access your UNH billing information -- your parents, a family member, or a friend. You’re completely in charge of who has access, and you can change that access at any time. Just set up an account and that person will be able to login to MyUNH/Blackboard and view your up-to-the-minute billing information. The new service takes the place of the 'authorized payer' service and is optional. More

What You Need to Know about Peer-to-Peer File-Sharing Applications

Thu, 19 Apr 2007 10:26:40 -0400

Published April 19, 2007
By Anne Lawing, Senior Assistant Vice President for Student and Academic Services

Recently, the Recording Industry Association of America (RIAA) was reported to be reaching a settlement with 50 Ohio University students that asked them to pay $3,000 each to avoid Internet piracy lawsuits. As part of its ongoing copyright crackdown, the RIAA has already sued about 18,000 computer users nationwide since September 2003. The figure includes 1,062 computer users at 130 universities. Currently, UNH students are receiving similar letters from the RIAA, in advance of legal action. More

Why Didn't I Get That E-mail Message?

Fri, 13 Apr 2007 15:07:21 -0400

A recent addition to UNH’s spam filtering tool chest is Reverse DNS Lookup, implemented on the UNH E-mail gateways in November 2006. Although the process has been effective in filtering spam, some legitimate E-mails sent from outside of UNH have been blocked... More

RSS Feeds Now Available for Signals and IT Pipeline

Fri, 13 Apr 2007 15:03:10 -0400

Recently, both Signals and IT Pipeline have been integrated with RSS (Really Simple Syndication) capabilities. RSS is part of a new technology that brings the Web to the user... More

Computer Freezing?

Fri, 13 Apr 2007 14:13:08 -0400

Several windows computer clients have reported significant problems with their computers freezing up, especially during the Automatic Update process. Click here for additional information including steps to remedy the situation... More

Academic Software - CIS Academic Technology makes several software applications available to faculty and students. Find out what's available...

CIS Staff — Tue, 27 Feb 2007 09:04:12 -0500

January 16, 2007 CIS Staff CIS Academic Technology makes several software applications available to faculty and students. Find out what's available.

Modifying your Blackboard Layout

Martin England — Tue, 27 Feb 2007 09:03:53 -0500

Modifying your MyUNH homepage is simple. The following instructions explain how to reorganize your modules within Blackboard to create a new look and feel, using the Computing @ UNH module as an example: 1. Log into Blackboard (http://blackboard.unh.edu) 2. Select Modify Layout 3. Under the Customize Page Layout section, highlight UNH - Computing@ UNH for Students in column 1. 4. Use the Move Up arrow to relocate this module to the top of MyUNH. 5. Click Submit. 6. Click OK. 7. That's it! Follow the same instructions to re-order the modules in column 2.

How to Make Free Long-Distance Phone Calls Using Your PAC

Katherine Derby — Tue, 27 Feb 2007 09:02:22 -0500

If you live on-campus, you may use your Telecom Personal Authorization Code (PAC) to make long-distance calls. Your PAC is now distributed to you through MyUNH Blackboard. Follow these instructions to obtain your PAC: Login to Blackboard.unh.edu Click the Webcat/Student Services tab Click the Continue button in the UNH - Telecom Online module Enter your Username and Password Click on the link to obtain your Personal Authorization Code Students using their PAC receive 100 FREE minutes each month (August - May) to make calls anywhere within the 48 continental states. Visit Telecom's web site for more information. If you need assistance obtaining your PAC, please visit CIS Walk-In Services in MUB 109.

Digital Millennium Copyright Act (DMCA) Violations

Nichole Homstad — Tue, 27 Feb 2007 09:01:47 -0500

Make no mistake. The recording industries are listening. Contrary to popular belief, UNH has been host to a vast number of complaints from various recording companies. UNH students have managed to avoid any public brawls with the Recording Industry Association of America (RIAA) involving great sums of money. And though you may not be aware of students being brought to court to defend DMCA violations, UNH is contacted by companies such as Sony, Paramount and DreamWorks on a daily basis.
Some residents are under the assumption that programs such as DC++, Limewire and Ares are OK to use since no one is getting caught. It is important for residents to realize that people are indeed being caught and that the University does not support the use of such software. For those who are unaware of the process, here is how it works: John Doe, a resident at UNH, has Limewire installed on his computer. He downloads and shares a recent blockbuster movie or chart-topping single. While he is sharing the music, movie, videogame or other copyrighted material, the company that owns the material is searching for anyone who is sharing the file. As soon as the company detects that John Doe is freely sharing their legally protected material they take down his IP address. The IP address shows that John Doe is sharing the file from a UNH residence hall.
As the internet service provider for residents, UNH is the contact for the RIAA. UNH gets the official message from the RIAA and companies that own copyrighted works saying that John Doe is sharing a specific file. They demand that the file be removed or they will take legal action. When UNH's Network Security gets the message they call John Doe in his dorm room. They inform him of the violation. If John is not there they leave a message. From this point on, John has three days to delete the file and get back in contact with the Help Desk (862.4242) and confirm that the file is gone. If John does not get back in touch after three days, weekends included, John's internet connection is blocked. John will not be able to get his connection back until he contacts the Help Desk and removes the file. In addition, many residents believe that DC++ is in some way affiliated with the University of New Hampshire. It should be understood that UNH in no way supports, runs or condones any DC++ activity. DC++ is an “underground” student-run filesharing program.
For more information on the Digital Millennium Copyright Act please visit: http://www.unh.edu/cis/dmca/ http://www.unh.edu/cis/docs/dmcanotice.html http://en.wikipedia.org/wiki/DMCA

Internet Explorer 7 Not Supported by Blackboard

Jay Boucher — Tue, 27 Feb 2007 09:01:25 -0500

CIS staff advises caution to students who install Internet Explorer 7. On November 14, 2006, Microsoft will include Internet Explorer 7 (IE7) as part of its automatic updates. Since Blackboard® does not yet support IE7, CIS (Computing & Information Services) can not support its use at this time. Blocking the installation of IE7 is simple. To download the Auto-Install Block Utility or to view instructions for uninstalling IE7, visit http://www.unh.edu/ie7utility. For additional information and continued updates, please visit http://www.unh.edu/helpdesk or call the CIS Help Desk at 603-862-4242.

Apple Announces New Battery Recall for MacBook Pro

Jay Boucher — Tue, 27 Feb 2007 09:01:11 -0500

Apple Computers has discovered that some batteries for the 15-inch MacBook Pro are not performing well and are offering a free-of-charge battery exchange for models sold from February 2006 through May 2006. To find out if your computer is afected, please visit,(http://support.apple.com/macbookpro15/batteryexchange/index.html). There are no other models affected by this battery recall. The website is complete with instructions on how to identify your battery, and what to do next if your battery is potentially defective. According to the Apple website "...the affected batteries do not pose a safety risk. You may continue to use your current battery until a replacement arrives."

Submit a Pipeline Article!

CIS Staff — Tue, 27 Feb 2007 09:00:54 -0500

The staff of Pipeline welcomes your submission for future computer-related articles. [more]

Sale on Office 2003

CIS Staff — Tue, 27 Feb 2007 09:00:43 -0500

Microsoft Office Sale February 21, 2007 CIS Staff While supplies last the "Student Select" Office 2003 Professional package is available at our lowest price ever. Click [here] for more information and price.

Outlook users must update no later than Saturday, March 10th

Kathi Derby — Tue, 27 Feb 2007 09:00:28 -0500

Outlook users must update their application no later than Saturday, March 10th by running the Outlook Time Zone Update Tool. Failure to do so could result in incorrect appointment times. For instructions and a link to download the tool, click [here...]

Missing E-mail?

CIS Staff — Tue, 27 Feb 2007 08:57:36 -0500

Are you missing E-mail you're expecting? Take a moment to read this important announcement regarding new SPAM filters that may be causing you to miss legitimate E-mails and what to do. [<a href="http://www.email.unh.edu">more</a>]