IT Pipeline welcomes you back to campus for the Fall 2009 semester with a reminder…  Students experiencing computer problems or need help with Blackboard, E-mail, Virus Protection, or registering a new computer can visit the Dimond Academic Commons IT Support Center located on Level 3 of the Dimond Library or call the CIS Helpdesk at (603) 862-4242.  Have a question for the Help Desk after hours? Submit your question anytime. Our staff is ready to assist you and we welcome everyone back to campus. Have a great semester!

President Huddleston’s call for increased sustainability, has extended its reach to students seeking computer information.  The printed Computing & Phone Guide has transformed into an online Student IT Guide. The guide is designed to help students use campus computing resources. Watch for the orange ‘Get Connected’ card on move-in weekend.  The card will help students get online and point to the new online guide.

Visit itguide.unh.edu to view the Student IT Guide.

By Dan VanderClock, UNH Senior

Anti-virus software is made available to students by the University for both PC and Mac users.  PC users are offered McAfee VirusScan Enterprise. If you bought your computer and it came with a free trial of McAfee, note that the Enterprise version is entirely different. The VirusScan Enterprise version is much more sleek and much less of a resource hog than retail and trial versions of McAfee.  Mac users are offered ClamXav, which is an open source anti-virus program. ClamXav operates a little differently from the standard PC anti-virus software. Scans will only run when you start them. They will not run automatically and unlike other anti-virus programs, ClamXav will not scan files as you open them.  Visit virus.unh.edu to learn more. For support with both McAfee and ClamXav, visit the IT Support Center in Dimond Library or call the CIS Help Desk at (603) 862-4242.

By Dan VanderClock, UNH Senior

CIS offers a variety of academic software to UNH students. The software can be utilized in the Computing Clusters and most of the software is available for download/use on a personal computer. So, instead of walking to the Cluster, you can complete your homework in the comfort of your dorm room or even from off campus.  A complete list of the academic software available can be found at http://at.unh.edu/acs/services/software/. Have additional questions? Contact the IT Help Desk at (603) 862-4242.

Sign up for Auotmatic Updates for McAfee VirusScan and forget it. Visit http://virus.unh.edu and click on ‘Subscribe to ePO‘ to install the ePolicy Orchestrator Agent for all Windows based machines. This will keep your version of McAfee updated automatically. Just set it and forget it! Still need help? Call the IT Help Desk at (603) 862-4242 or stop by the IT Support Center located in the Dimond Academic Commons.

The UNH Computer Store and the Computer Service Center, both located in the Memorial Union Building, will operate between the hours of 8:30 am and 5:00 pm, Monday through Friday beginning on Monday, August 31.

Kathi Derby of UNH IT reviews the latest Dell Latitude 2100 netbook. This new, compact netbook is built with the educational market in mind, offering a low-cost solution to those looking for a portable computer with punch. Read the entire article here or visit UNH Signals for all the latest IT news.